Terms of service

Effective Date: January 1, 2026
Last Updated: January 1, 2026

SECTION 1: OVERVIEW
This website is operated by The Sangam Silks. Throughout the site, the terms “we”, “us”, and “our” refer to The Sangam Silks. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

We pride ourselves on offering a comprehensive range of ethnic wear. By accessing our site, you acknowledge that we retail all kinds of Sarees and Suits, ranging from authentic Handloom weaves to efficient Powerloom designs, and spanning across various fabric qualities from Pure natural fibers to Semi-Pure and blended varieties.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 2: ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 3: ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. We strive to describe our products—whether Pure, Semi-Pure, Handloom, or Powerloom—as accurately as possible. However, customers are encouraged to read product descriptions carefully to understand the fabric composition before purchasing.

SECTION 4: PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Important - Product Appearance & Color Disclaimer:
We have done our best to display as accurately as possible the colors and images of our products that appear at the store. However, please note:

  1. Digital Display: Computer monitors and mobile screens vary in how they display colors. We cannot guarantee that your monitor's display of any color will be 100% accurate.

  2. Handloom vs. Powerloom:

    • Handloom Items: Irregularities in the weave, slight variations in texture, or minor inconsistencies in the motif are unique characteristics of handmade items and are not defects.

    • Semi-Pure/Powerloom Items: While these are more uniform, texture variations may still occur.

  3. Lighting: The color of the product may appear slightly different in natural light versus artificial photography lighting.

By purchasing, you acknowledge that we have tried to show true colors as close as possible; therefore, returns or exchanges based solely on minor color variations or display differences will STRICTLY NOT be accepted.

SECTION 5: MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice.

SECTION 6: BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 7: LIMITATION OF LIABILITY
In no case shall The Sangam Silks, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of the service or any products procured using the service.

SECTION 8: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any legal disputes or proceedings shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh.

SECTION 9: CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: