Contact information
The Sangam Silks Website: thesangamsilks.com
We'd love to hear from you. Whether it's a question about an order, our Banarasi silk sarees and suits, returns, or anything else — reach out and our team will get back to you as soon as possible.
Customer Support
Email: thesangamsilks@gmail.com Phone: +91 6392057468 WhatsApp: +91 6392057468
Support Hours: [e.g., Monday–Saturday, 10:00 AM – 7:00 PM IST]
For fastest response on order-related queries (tracking, returns, exchanges), please have your Order ID ready when you contact us.
Registered Office Address
The Sangam Silks D 43/29-A, Bazaar Sadanand Varanasi – 221001 Uttar Pradesh, India
Business & Tax Details
GSTIN: 09IPFPM6174H1ZC Business Type: Sole Proprietorship
Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:
Grievance Officer: [Name] Designation: [Designation] Email: thesangamsilks@gmail.com Phone: +91 6392057468 Address: D 43/29-A, Bazaar Sadanand, Varanasi – 221001, Uttar Pradesh, India
Complaints are acknowledged within 48 hours and resolved within one month, as required under applicable law.
What to Contact Us About
| Query Type | Best Channel |
|---|---|
| Order status / tracking | WhatsApp or Email |
| Returns, exchanges, refunds | Email (with Order ID + photos/video if applicable) |
| Product & fabric queries | WhatsApp or Email |
| Wholesale / bulk inquiries | |
| Legal / grievance / data requests | Email (Grievance Officer) |
Follow Us
[Instagram: @handle] [Facebook: page link] [Pinterest: handle, if applicable]
For detailed information on our policies, please refer to our [Terms of Service], [Privacy Policy], [Shipping Policy], [Return & Refund Policy], and [Legal Notice].